Companies make constant investments in the technical training of their employees, individually. However, to maintain a highly competitive team, improve labor productivity, and achieve successful results, this is not enough.
What happens if, despite having star employees, you work in a "group" and not as a "team"?
If this happens, the training and know-how The sense of belonging among employees diminishes. And this can happen at all levels of the organization, both vertically and horizontally. However, the most common and most difficult thing to improve is the distance that develops between management and employees.
In this sense, companies must complement the individual training of their employees with strategies aimed at creating close ties and closing gaps between the pool of managers and their employees.
“Coming together is a beginning. Keeping together is progress. Working together is success.” Henry Ford
Here are 6 keys to developing good relationships in the work team, which do not depend on technical knowledge, but are based on the development of values and attitudes oriented towards thinking about "us".
Clear strategy and objectives
Having a clear direction is essential to guide efforts. A well-defined strategy and objectives are the starting point for any work plan. If management and employees understand where they are headed and what the expected results are, they will work together to achieve those objectives, strengthening working relationships.
Communication
Maintaining open communication within the team, both vertically and horizontally, is essential for fostering positive relationships. Furthermore, it's crucial to encourage participation and ensure employees feel free to communicate with their managers and vice versa.
Involvement
The management team must involve its employees in decision-making so they feel like active participants and key players in the work being done, and so they are committed to the results. Without this involvement, employees become demotivated and undervalue their tasks, as they will always feel ignored.
Trust
Managers must have complete confidence in their employees' abilities. Likewise, they must foster self-confidence so that employees are not afraid to participate and propose new ideas within the organization. If managers lack confidence in their team, they are likely to struggle to delegate tasks, taking on unnecessary workloads. This lack of trust negatively impacts both productivity and the relationships between management and employees.
Mutual recognition
Recognizing a job well done is a way to encourage employees to keep improving. Letting them know they're on the right track motivates them and boosts their confidence. When an employee feels their work is valued, their level of commitment increases, and consequently, so does productivity. Furthermore, it fosters empathy with managers, building trust and strengthening the relationship.
Respect
Respect is fundamental in every relationship. At work, it's crucial to foster respect within the team, avoiding offensive language and demeaning others. Every employee is a well-rounded professional with strengths and weaknesses, who should always be respected. Lack of respect destroys relationships.
Developing positive relationships requires time and dedication; it doesn't happen overnight. The important thing is for companies to understand that workplace relationships directly impact employee productivity and performance, so it's crucial to start working on improving them by establishing a strategy focused on strengthening teamwork.
To complement this reading, we leave you with a related article: Managers and the importance of managerial management.