A 5-month project to lead the transformation of processes and restore profitability to the Southern Europe division.
Client and Sector: Our client, a prominent leading company in the sector Retail with international operations in the South of EuropeIt was experiencing a period of operational stagnation that directly impacted its profitability.
The Situation / Need (The Pain): The organization faced a critical challenge: the need to modernize its operational and strategic processes to reverse a complex situation and restore profitability in one of its key regions. They required immediate executive leadership with proven experience in transformation (Accountability), capable of making decisions and executing a crash plan from day one in a multinational environment.
The Approach and the Solution EPUNTO (The Methodology): EPUNTO activated, in less than two weeks, an Interim Manager from our pool of managerial talent to assume the Interim General Directorate (CEO) of the region. This project was managed as an allocation cross border in collaboration with our partner, the Valtus Alliance in France.
During 5 months, and under the supervision and mentoring of Patricio Gil OlmedoAs a partner at EPUNTO, the executive joined the management committee with clear objectives: to conduct a thorough diagnosis of the business model and lead the execution of a strategic action plan. The project focused on analyzing the structure and roles of the local and global team, optimizing key processes, and defining a action plan which was implemented in record time after its approval by the global CEO.
Partner responsible for the project
Some questions and answers
What was the main challenge in this project?
The challenge was modernize complex processes and restore profitability In a vast international region, in an environment that didn't allow for a learning curve, a 'plug and play' executive was needed who could provide immediate strategic solutions.
Why was an Interim Manager chosen instead of a traditional selection process?
La speed and international specialization They were critical. The client couldn't wait the 6-9 months of a standard selection process for a regional CEO role. They needed top-level talent, overqualified for the position, that would guarantee measurable results in the short term.5 months).
What was the most significant impact in the first 90 days?
In the first quarter, our Interim Manager achieved complete the diagnosis of the situation, carry out the complete with local and global teams, and define and validate the action plan Sourcing with the global CEO, laying the groundwork for the immediate execution of the transformation.
How did EPUNTO ensure knowledge transfer at the end of the mission?
Our methodology includes a structured exit plan. The Interim Manager He documented all the new processes and the action plan, and worked closely with the local management team and the global CEO. to ensure the full sustainability of the improvements and the smooth transition of leadership.
What differentiating factor did EPUNTO contribute to this solution?
La Cross-border capabilityManaging the project from Spain for Southern Europe in collaboration with Valtus France. We contribute a Acting Director General with proven experience in turnaround and modernization in the Retail sector, guaranteeing not only the expertise technique but also the soft skills to align stakeholders in multiple countries.